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8 Speaking “Secrets” Revealed: Part 3 May 24, 2006

Posted by Eric in Speaking Secrets.
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BE COACHABLE

To start off, I will like to quote 1999 World Champion Speaker, Craig Valentine:

“Many people are looking for validation, not education.”

How true isn’t it? There was once this guy came up to me to ask for comments on his speech. In response, I complimented him and also pointed out a part of his speech that he could improve on. And boy was I in for a shock. All of a sudden, he became defensive and started justifying his actions for the next 15 mins. Apparently I heard him wrong. He wanted me to compliment him and tell him what he wants to hear. He doesn’t want any tips on how he can improve. If I would have realized it, I could have avoid the embarassment.

So how open are you to other people’s comments and advice? How coachable are you?

You may get the best mentor in the world who has the most incisive insights but if you are not willing to listen and try it for size, there is no way you will ever improve. The most dangerous thing that can happen to a speaker is when he or she becomes complacent. You will find them sitting on their laurels, building false sense of security from their past successes. They stop asking for help. They stop trying new things. They stop becoming hungry and thirsty for new opportunities to grow. And soon, they stop becoming as good as they used to be… and they wonder why…

When you are not coachable, you essentially shortchanged yourself. You shut doors of opportunities to become a phenomenal speaker. And worse, you run the risk of becoming a mediocre speaker. Is that what you want?

Instead, I encourage everyone of you to be a SPONGE! Soak up everything that you can from everyone around you. Remember the first speaking secret I shared with you? Start evaluating any speaker that come your way. See how you can incorporate the good stuff into your speech and avoid all the bad stuff.

Be willing to question the old way of doing things. Each time someone comes up to you to offer their suggestions, listen really hard. Because they have just given you a golden opportunity to be better at your craft. If you find yourself resisting, drop it and listen. Take notes if you want. And spend time thinking through their suggestions. See how you can apply them. If it works, keep it. If it doesn’t, chuck it aside. And no matter what you do, keep moving forward!

The next time you think you have hit your peak, stretch yourself and you will find yourself reaching out for a higher peak!

8 Speaking “Secrets” Revealed: Attract Mentors to Assist You.
8 Speaking “Secrets” Revealed: Evaluate All Speakers, Simon Cowell’s style!

8 Speaking “Secrets” Revealed: Part 2 May 23, 2006

Posted by Eric in Speaking Secrets.
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ATTRACT MENTORS TO ASSIST YOU

Nothing new really. Quite frankly, this is a universal advice that you hear everyone giving yet I do not see many people embracing it. But if you are looking at becoming a phenomental speaker in the shortest amount of time, then mentors are indispensable. Let me first answer a couple of questions that you may have about these group of miracle workers called Mentors.

What is a Mentor?

I see a mentor as an individual whom I am inspired by and has a lot to teach because of his or her wealth of experience. And there are a lot out there with the potential to be your mentor BUT… not all of them will be willing which makes them unsuitable. So the challenge is to find someone whom you are comfortable with (and even inspired by), with a whole lot of experience and is willing to teach you. Now that’s tough but not impossible.

Why are mentors important?

A mentor helps you avoid the mistakes that he or she has made in the past.
A mentor shares with you his knowledge and wisdom so that you can be successful.
A mentor acts as your mirror, showing you things that you are blind to or refuse to see.
A mentor becomes your lighthouse when you are at your lowest.
A mentor brings out the best in you by giving you space to grow.
A mentor believes in you and constantly pushes you past your limits.
A mentor never do the work for you but he runs alongside you.
A mentor knows when to get out of your way so that you can soar.

When you have a mentor that does all the above, there is absolutely no way you can fail!

Over the past two years, I have found several mentors who have helped me a great deal. Some stayed with me for a while and then left as they believed I have learnt all that I can from them. Some continued staying with me, guiding me and pushing me past my limits. All of them have not only taught me how to become a competent speaker but also how to live a fulfilled life. They inspired me to find my calling and help others with my strengths. I would not have been where I am if not for them. And for that, I am deeply grateful.

How do you “find” a mentor?

“When the student is ready, the teacher will appear” – Anonymous

If you have realized by now, you do not have to go out and seek mentors. They will find you when you are ready. Let me explain.

I once asked my mentors why they were willing to mentor me but they could not really give me a definite answer. Come to think of it, it just happen naturally. Say Terence for example. I met him at one of his public speaking seminars. He was extremely passionate about public speaking (and still is). He inspired me so much that I just kept getting in touch with him. I would come up with a whole list of questions and he will patiently answer them. I will go out and try them for size and give him feedback. We then repeat the process. And then we start meeting up more often. He start sharing with me more stuff. And without me realizing it, Terence became my mentor! The same goes with the rest of my mentors. I showed up. I asked. They answered. I gave them feedback. And we start all over again.

So if you ask me, it all starts with first being passionate and determined in improving your speaking skills. Because when you are focused in getting better at what you do, you automatically attract people to help you. And the best part, they WANT to make you successful because of your desire. And remember, when these people come your way, do everything that you can to keep them by your side. Don’t take them for granted!

I will like to leave you with a line in Paulo Coelho’s bestseller – The Alchemist. You will find it very apt in the context of finding mentors.

“If you want something badly enough, the entire universe will conspire to give you what you want!”

8 Speaking “Secrets” Revealed: Evaluate All Speakers, Simon Cowell’s style!

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Afternote – May 25, 2006

I just came home from a panel discussion which I was moderating. The topic was “Human Capital for Entrepreneurial Success”. Interestingly, the idea of having mentors in our lives keeps surfacing. And so I took the liberty of asking the panelists to give us insights into how we can find mentors in our lives. Since we are on the topic of attracting mentors, I decided to give all of you a quick commentary.

One of the panelists, Jeffrey Babin, explained that we can find our mentors by focusing on our passion. Along the way, we will find people who also have common interests with us. These are the potential mentors we want to have!

We have another panelist, Carol Ammon, who reminded us that there is no perfect mentor (how true!!!). There is no one person that can fit all aspects that you want to learn from. However we can have many mentors who will be able to help us in specific areas. So don’t be afraid to go out and find as many mentors as you want. Be greedy when it comes to your personal growth!

And of course, I have one panelist, Thomas Tillett who echoed what I have shared with you in this entry. You don’t find mentors. They find you!! And this ties in with what Professor Babin has said as well. Focus on your passion. Keep exploring ways you can refine your craft. People around you will be so inspired by your dedication that they cannot help but step up to be your mentor.

8 Speaking “Secrets” Revealed: Part 1 May 21, 2006

Posted by Eric in Speaking Secrets.
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EVALUATE ALL SPEAKERS, SIMON COWELL STYLE!

One of the fastest (and fun!) way you can grow as a speaker is to be an active audience. Evaluate ALL speakers that come your way, Simon Cowell style! This is how you can have a clearer understanding of what separates a mediocre speaker from a good speaker, and a great speaker from a phenomenal speaker. Remember this: No matter how good or bad the speaker is, there is always something valuable to learn. This is so important that I am going to repeat it.

No matter how good or bad the speaker is, there is always something valuable to learn.

Remember all the positive things that the speaker does and try it for size. See if it works for you.

Remember all the negative things that the speaker does and avoid it at all costs. Sometimes, you may want to ask yourself how you can modify and make it effective.

All of us – at some degree – evaluate speakers. We hear them all the time: “This guy is awesome!” or “Look at how he charmed the audience…” or “Gosh, he should not have crack this joke.” etc. However these evaluations are not thorough enough to offer much teaching value. They are merely observations. In order for us to learn to be better speakers, we have to probe deeper. Question your reactions to the speakers. What the speaker do/not do to make us think he is awesome? How did the speaker charmed you? Why do you think the joke is inappropriate? By asking these questions, you will then have a deeper understanding of the speaker’s motives and also objectively evaluate (as the audience) if it is effective.

I have an extremely simple way to evaluate any speaker – Use the 5W and H. Pay full attention to the speaker and his delivery. And then ask yourself the following questions:

[WHAT]
What did the speaker do that you like/dislike? What are the speakers’ strengths and weaknesses? What are the speaker’s strategies? What causes the speaker to be successful (or not)?

[HOW]
How did these strengths/weaknesses manifest itself in the delivery? How effective are the speakers’ strategies? How can the speaker improve? How can the speaker better himself?

[WHY]
Why did this aspect of the speech puts you off/appeals to you? Why do you think the speaker select this approach/style/topic?

[WHO]
Who is his target audience? Who will benefit from the speaker’s speech/style?

[WHEN]
When was the last time you have heard a similar speech?

[WHERE]
Where in the speech did the speaker create the most impact? Where in the speech were you lost/mesmerized?

Notice all the 5W and 1H can help you generate a whole list of questions? However there is no way you can have answers for all these questions by listening to the speech once (unless you have a photographic memory). What you can do though is to record the speech so that we can re-listen to it and uncover more learning points. Having said that I would recommend that you start with three questions:

1. What did the speaker did well or badly?
2. How can I apply the good points into my speech?
3. How can I avoid making the same mistakes that speaker made?

Simpler?

As you proceed on, you will find yourself automatically looking our for strengths and weaknesses in the speaker. When you become more comfortable, you can delve deeper and begin disecting the speech. You will find youself welcoming ALL speakers even the extremely boring ones coz there will always be something to learn! You will find your growth as a speaker accelerating. You avoid mistakes committed by others. You get to experiment stuff that works. You have more chance to make new mistakes which means more room for growth! Too good to be true right? Believe it!

And more importantly, start doing it. Speakers are everywhere. They can be your daily reporter, lecturer, classmate, supervisor, door salesman, telemarketer etc. The world is your classroom!

Oh one more thing, remember to jot down your evaluations somewhere. You may want to start a journal or even a blog. Whatever it is, write them down so that you can reference them in future when you prepare your next speech. Come to think of it, we should have some kind of Speakers’ Idol! :)

Speaking “Secrets” Revealed: Introduction May 20, 2006

Posted by Eric in Speaking Secrets.
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Recently a lot of my friends have taken an interest in improving their public speaking skills. Two of them have even decided to sign up for a Toastmasters club in the coming week. Way to go! Like any skill, public speaking takes time to hone. The best advice I can give to anyone is to start small. You can begin by reading one public speaking related article a day or make a conscious effort to write and give a 5 mins speech, once a month. Joining a Toastmasters club is also an excellent way to pace yourself in becoming a competent speaker. Bottomline – do SOMETHING, no matter how small it is. Remember the race between the tortoise and the hare: Slow and steady win the race! And in no time, you will see yourself growing phenomenally.

Looking back, public speaking has changed my life dramatically…

Two years ago after watching Jim Key, 2003 International Speech Contest champion, inspiring the audience including myself that it is never too late to dream, I embarked on a personal quest to become an accomplished speaker myself. That was my dream and it still is. Over the two years, I read almost everything I can get my hands about public speaking. I gave over 96 speeches and presentations (min. 2 per week) in the last one year. And yet my journey has only begun! It was tough yet every step of the way was exhilarating. There was always something to learn. Needless to say, my passion in public speaking grew, fueling my desire to get even better. Recently, I found this desire being manifested in helping other people get better at public speaking, which explains this public speaking blog that I started two months ago.

To bring this one step further, I would like to share with all of you – in the next eight entries – eight things I did that fueled my growth as a speaker. They are no rocket science yet each of them plays an important role in my growth. I hope that by sharing with you what works for me, you will be inspired to embark on your own quest in becoming an accomplished speaker! Watch this space!

Giving an After-Dinner Speech May 20, 2006

Posted by Eric in Random Observations.
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One of the toughest kind of speeches to make is an after-dinner speech since everyone will be feeling sleepy after their meal. And worse, they may not even give you their full attention. There are many things that can go wrong and as an after-dinner keynote speaker, there are a couple of things you have to observe in order to be successful or at the very least, to sit down without feeling embarassed.

1. Find an appropriate topic

As a speaker, you have to find a topic that ALL your audience can relate to. And this applies to all kind of speeches, particulatly after-dinner speeches. There are many things that are against you. At most dinners, tables are rounded. That means to say that a percentage of your audience has their back facing you. Circular tables also facilitate small talks which gives them another reason not to listen to you. Your audience’s attention span is also not at its highest. Many of them may still be enjoying their desserts. You have waiters and waitresses walking around to clear the dishes, which can be both distracting for your audience and you! As you can see, there are many reasons for them not to listen to you. You do not need to give them another one.

So spend at least 30% of your time researching your audience. Find out more about the organization. Find out more about your audience – what do they do, what are some of their concerns, what are the taboo topics. The organizer would be a great resource for you to understand the audience. Sometimes they may even propose some topics that you can talk about. It also helps to be aware of the current trends in the world because very likely, your audience knows about it as well, and they would be able to relate when you talk about it.

Let me give you a specific example. Last night I attended a dinner that was commemorating the Asian-Pacific American Heritage Month. The audience were made up of various Asian ethnic communities that come together to promote understanding and acceptance of the different Asian cultures and heritage. I thought their vision was commendable and the keynote speaker could emphasize on the importance of collaboration and acceptance (since that was what drove them to set up this association)

However one of the speakers took the entire 15 minutes his tribulations in Vietnam and how he was invited to be part of the association. Quite frankly, the entire speech was about HIM, and not about the audience. That’s a major turn-off. What he could have done is to explain the increasing importance of the association and how each and everyone of them can benefit from being part of this association. Notice how the focus changes. It is more audience-centric and there is a take home message. What I got our of the speaker’s speech was “Wow… he was imprisioned for three years in Vietnam…”

2. Own the space!

Right after the war survivor was yet another keynote speaker. He started off well with a story about how people would always ask about his nationality. That created some laughs and he was off for a good start. And then the entire speech went crashing. At the end of his speech, I felt extremely embarrassed for him.

Firstly, no one except for the three tables in front (out of courtesy) were listening to him. Everyone else was busy chattering away, walking in and out of the restaurants to make phone calls. It doesn’t help that he stood behind the podium. It doesn’t help that he was reading from his script with his eyes down most of the time. It doesn’t help that he was inaudible. It doesn’t help that he failed to salvage the situation. Amidst of the chaos, he gave his speech, oblivious to the fact that he is losing everyone. And the organizer has to go around shushing everyone. How embarassing and unnecessary!

One advice for him: You got to own the space!

When you come up on stage, you got to consciously tell yourself that you are in charge. You own the space! Every inch of the room belongs to you. Every single one of your audience is obliged to drop everything that they are doing and listen to you. Even the waiters and waitresses will stop in their steps and listen to you. Every thing that you do or not do commands the listening of your audience. In other words, nothing else matters except you. That’s how powerful a speaker can be if he effectively manages the “energy” of the room. One way to do that is through a visualization exercise before your speech. Imagine yourself walking confidently up on stage. Hear the reverberating sound of your foot steps as you walked up on the stage. Feel the anticipation of your audience as you walked towards to the podium… Make use of all your five senses to create the best speech you can ever made. You can even add a standing ovation at the end of your speech! And guess what, you have almost won the entire game even before you start!

And among all other things, avoid standing behind the podium and project your voice to the back of the room. Make sure that everyone can see and hear you. Only that will they be able to feel your speech and be inspired by your message!

The next time you listen to an after-dinner speech or give one yourself, watch how these two principles manifest itself. Good luck!

Ten Definite Ways to Piss Your Audience Off May 19, 2006

Posted by Eric in Speaking Tips.
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We are all experts at playing the role of the audience, thanks to the countless presentations that we have sit through. Quite frankly, we have seen it all! I thought it would be interesting to give you my list of ten things a presenter can do to piss me off. See if this tallies with yours!

Starting from the bottom…

10. Using clip art animation (at times, this makes me laugh… but not in the good way)
9. Starting weak: “I guess I should probably get started…. uh…ok here goes…”
8. Giving us zero eye contact
7. Reading off the slides
6. Having slides with heap full of words (and MORE words!)
5. Having NO message (Variation: Failing to make a point and leaving us confused)
4. Mumbling throughtout the entire speech
3. Apologizing to the audience right at the start:“I’m not exactly sure what I want to say but I will try…”
2. Ending late – it’s obvious you don’t respect our time!
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And the number one thing you can do to piss me off the roof is this…

1. Be totally unprepared – it shows how much you value us!

Microsoft redesigns iPOD Package May 18, 2006

Posted by Eric in Videos.
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Couldn’t resist posting this here. A powerful lesson on the importance of simplicity! Don’t understand why presenters love flooding their powerpoint slides with bullet points of text after bullet points of text. And worst, clip-art that are cartoonish and distracting. If confusion is what they are aiming for, they sure score an A++!

Check out Garr’s related post: Noise and Elimination of the Nonessential

How to create a speech in less than 10 mins May 18, 2006

Posted by Eric in Speaking Tips.
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Most of us don’t really have the luxury of creating speeches weeks in advance. And even if we do, we tend to leave it till the very last minute. I’m definitely guilty of that. This entry talks about how you can create a speech in less than 10 mins that is equally effective and to-the-point (without all the fluff!)

1. Start with the conclusion!

Echoing Steven Covey’s 2nd habit, it is critical to have the end in mind. In the case of your speech, ask yourself what’s your message? Are you convincing the board to say yes to the new IT project? Are you inspiring your committee to work as team? Are you persuading your customers to buy your product? No matter what speech you make, however long or short it is, you ALWAYS have a message!

Sidenote: If your speech is a relatively short one (say 5-10 mins), focus on just one message. In that way, your audience has a higher chance of remembering it.

2. Three points max

What are three reasons why this IT project is critical to the growth of your company?
What are three ways your team can follow their heart?
What are three problems that can be solved by using your product?

For every point you made, substantiate with an example or even tell a mini story to underscore your point.

3. Work on an attention grabber

The first 30 seconds of your speech is the most important as your audience will subconsciously decide if they should listen to you for the next 9 minutes and 30 seconds. So you should always aim to grab their attention right from the start. It can come in many forms. Here are a list of attention grabbers that you can try for size.

Startling fact
Expert Opinion
Quotation
Dramatic gesture
Rhetorical question
Videoclip
Joke
Anecdote
Reference to a current event
Live demostration

My personal favorite is rhetorical questions because it gets the audience thinking. There was once I gave a keynote speech that inspires the audience to live for the moment. I started my keynote with three questions.

When was the last time you sat down and saw the entire sunset?
When was the last time you have ever taste your food?
When was the last time you have called your mum and tell her how much you love her?

That immediately set the tone of my keynote. My guess is that most of them have not done the above three things for a long long time. Asking these rhetorical questions gets them interested to know what I have to say next.

Together with your attention grabber is an answer to the following question – “Why should the audience listen to you?” or “What’s in it for them?” This will create a stake for them and you will have them eating from your hands.

Lastly…

Practice makes Permanence! I cannot emphasize the importance of practice! Try out the techniques as often as you can. You will find yourself getting increasingly competent. With the extra time at hand, you can then focus on improving the quality of your speech or honing your delivery skills. In no time, you will be on your way to become a highly effective speaker!

Related Posts:
How to make your presentations most effective

A quick recap: Ten Comedy Secrets of Becoming Absolutely Funny on Stage! May 17, 2006

Posted by Eric in Humor.
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That’s right. Being funny is not a God-given talent. It can be learnt just like swimming, baseball and writing. For more details on each tip, click on the links below.

1. It is a process
2. You need stage time
3. Audience laughed when they are successfully tricked
4. Humor stands for tragedy
5. The best jokes aren’t written. They are rewritten.
6. Attitude
7. Great Improv isn’t!
8. Material, Delivery and Setting = WOW!
9. It is never the audience, it is ALWAYS you!
10. Comedy is about belief.

Ten Comedy Secrets of Becoming Absolutely Hilarious on Stage – Part 1
Ten Comedy Secrets of Becoming Absolutely Hilarious on Stage – Part 2
Ten Comedy Secrets of Becoming Absolutely Hilarious on Stage – Part 3
Ten Comedy Secrets of Becoming Absolutely Hilarious on Stage – Part 4

Ten Comedy Secrets of Becoming Absolutely Hilarious on Stage – Part 4 May 17, 2006

Posted by Eric in Humor.
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Have you tried any of the eight comedy secrets yet? If not, get going! And remember, you don’t have to do a stand up to apply them. You can start with your business presentation tomorrow or even over lunch with your colleagues. Most importantly, remember this: you need all the “stage time” you can be proficient at being funny. Let’s cover the final two tips.

9. It is never the audience. It is ALWAYS you!

When things don’t work out well, we tend to blame it on the audience. Example, they are boring or they do not appreciate comedy and blah blah blah. Blaming doesn’t help make you a better and funnier speaker. Instead you may want to start taking responsibility. Ask yourself what you have done/not done that causes the audience to be bored? That would be a good starting point to improve your speaking skills.

Having said that, there are a couple of things you can do to ensure that you know your audience a bit better, which means that you will have a much easier time connecting with your audience.

(i) Pick up the local paper on the day of your performance and read it of coz
(ii) Research on your audience beforehand (ask the organizing committee, go to the Internet, send a questionaire)
(iii) Go earlier to your performing venue (and observe your audience!)

10. Comedy is about belief.

You must believe that it is funny and you have the ability to deliver it. Pretty obvious isn’t? One of the things that Darren suggested was to study video tapes or to observe the funny people on TV. Learn from people who make you laugh. See what works for them and try applying them to your speeches. This is one of the fastest ways you can find your own funny bone.

So this is it! Ten comedy secrets that you can apply right away AND be hilarious on stage! Go for it!

Ten Comedy Secrets of Becoming Absolutely Hilarious on Stage – Part 1
Ten Comedy Secrets of Becoming Absolutely Hilarious on Stage – Part 2
Ten Comedy Secrets of Becoming Absolutely Hilarious on Stage – Part 3